Branding & White-label
Make Simple Commenter look like your own product. White-label branding applies your logo and brand name to the feedback widget, client invite emails, and the client login and portal pages, and can serve them from your own domain.
Find it under Account > Branding.
White-label branding and custom domains are available on the Business, Unlimited, and Enterprise plans. Only workspace admins can manage branding.
Logo & Brand
- Logo: the logo shown on the widget, client emails, and client login pages.
- Brand name: the name used in place of "Simple Commenter" across client-facing surfaces.
- Hide Simple Commenter branding: remove "Powered by Simple Commenter" from client-facing pages.
Custom Domain
Serve the branded client experience (login and portal) from a subdomain you own, for example feedback.youragency.com.
- Enter the domain you want to use.
- Simple Commenter shows the DNS record to add at your registrar.
- Add the record, then click verify. Status moves from Pending to Verified once DNS propagates.
DNS changes can take some time to propagate. If verification fails, double check the host and value against what the dashboard shows, then try again.
Email Sender Domain
Send client emails from your own domain instead of the default Simple Commenter sender. Configure:
| Field | Purpose |
|---|---|
| Sender domain | The domain emails are sent from (requires DNS verification). |
| From email | The address clients see in the From line. |
| From name | The display name on outgoing emails. |
| Reply-to | Where client replies are routed. |
Until a sender domain is verified, emails continue to send from the default Simple Commenter address so nothing breaks while you set it up.
What Clients See
With branding configured, invited clients get a fully branded experience:
- The feedback widget shows your logo and brand name.
- Invite and notification emails come from your brand (and your sender domain, if set).
- The client login and portal pages, served on your custom domain, carry your logo.
See Clients for how to invite and manage clients.