Question 1

What's the best thing about Simple Commenter?

Accepted Answer

Simple Commenter makes it easy to gather website design feedback and design insights from your clients. No need to send PDFs back and forth-just share a preview URL, and they can comment, annotate, and markup the website directly.

Question 2

Is Simple Commenter compatible with my CMS or framework?

Accepted Answer

Yes, Simple Commenter is compatible with Next.js, Vue, Wordpress, Shopify, Carrd, Webflow, Bubble, Wix, and many more. If you can add a code snippet (script) to your website, you can use Simple Commenter as a versatile website commenting tool.

Question 3

Do I need to code to use Simple Commenter?

Accepted Answer

No, you don't need to code. All you need to do is copy and paste a small code snippet in your website's <head> tag. Wordpress, Shopify, Webflow, Bubble, Wix, etc., are all supported.

Question 4

Does Simple Commenter work on mobile?

Accepted Answer

Yes, Simple Commenter works on mobile. You can view and make comments on the go, so you can stay connected with client feedback anytime, anywhere. Unlike static PDFs, which are typically reviewed on a PC, Simple Commenter allows for dynamic feedback on live websites, ensuring you don't miss out on the mobile experience.

Question 5

Do you offer a free trial?

Accepted Answer

We do offer a 14-day money back guarantee, so you can try out Simple Commenter risk free. You can send an email at info@simplecommenter.com and get a full refund. No questions asked.

Question 6

Can I get a refund?

Accepted Answer

Absolutely, if you do not like something and it has not been more than 14 days since your payment, you can send an email at info@simplecommenter.com and get a full refund. No questions asked.

Question 7

How do I start using Simple Commenter?

Accepted Answer

To start using Simple Commenter, log into your Simple Commenter account and add your domain. Once the domain is added, you will be given a custom script. Insert this script into the <head> section of your HTML. After the script is in place, you can gather feedback from clients and view comments on any device, including mobile. You can view the comments on the page you added the script to, or you can view them in the Simple Commenter dashboard.

Question 8

Is Simple Commenter available for a one-time purchase?

Accepted Answer

Yes, Simple Commenter is available as a one-time purchase, so once you buy it, you can use it with no recurring fees or strings attached. You'll receive updates to keep the tool running smoothly, and your current functionalities will work forever. In the future, I might introduce new pricing tiers that offer additional features, such as file uploads, which come with higher maintenance costs and a revised pricing model. However, your original purchase will always retain its full functionality.

Question 9

Can I view and make comments on the go?

Accepted Answer

Absolutely! With Simple Commenter, you can view and make comments on mobile, so you can stay connected with client feedback anytime, anywhere. Unlike static PDFs, Simple Commenter allows for dynamic feedback on live websites, making it an ideal website annotation tool for mobile devices.

Question 10

Can I reply directly to individual comments?

Accepted Answer

Yes, you can reply directly to individual comments. You can test this functionality on simplecommenter.com by leaving test comments and replies.

Question 11

Will the preview in Simple Commenter update in real time if I make changes to my website?

Accepted Answer

Simple Commenter is an addition to your website. When you update your site, the tool remains active; however, because comments are attached to specific HTML elements, major layout changes might break the connection. It's best to resolve or archive comments before making significant changes, although minor updates like text, images, or color changes are perfectly fine.

Question 12

Is registration required for commenters, or can they leave feedback without signing up?

Accepted Answer

No registration is required. Commenters can leave feedback as easily as annotating a PDF, without needing to sign up. However, with the upcoming associated comments feature, linking comments to users might require some additional considerations.

Question 13

How does Simple Commenter work as a website annotation tool?

Accepted Answer

Simple Commenter enables direct annotations on any webpage, allowing users to comment, markup, and provide detailed website feedback in real-time. It functions as an intuitive website annotation tool-perfect for reviewing and enhancing your site with precise design feedback.

Question 14

Is Simple Commenter an alternative to Markup.io?

Accepted Answer

Yes, Simple Commenter is a powerful alternative to Markup.io for gathering client feedback on your website. It provides an easy-to-use interface for annotating websites, marking up elements, and collecting detailed website feedback-all through one streamlined website review tool. Enjoy robust features and effortless integration, making it the ideal choice for web professionals seeking a cost-effective, self-hosted website commenting tool.

Question 15

Can I annotate a webpage in WordPress with Simple Commenter?

Accepted Answer

Yes! Simple Commenter works seamlessly with WordPress, enabling you to annotate webpages with ease. Simply paste the provided code snippet into your WordPress site's <head> section, and you're ready to gather feedback directly on the page.

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