Integrations/Jira
Send website feedback directly to Jira
Connect Simple Commenter to Jira and turn client comments into actionable work items the moment they are submitted. Every piece of feedback arrives in your project board with full context — screenshot, URL, browser info — so developers have everything they need to act immediately. Stop moving feedback by hand and keep your delivery workflow tight.
No credit card required.
Your websitePost a comment. Open the next pin. Keep both pieces of feedback in view.
Trusted by 600+ agencies, freelancers, and enterprises
Trusted by Agencies,
Loved by Clients
See why web professionals call Simple Commenter the best website feedback tool, and never look back.
/ Rated 5.0 on Product Hunt & 4.8 on G2
Simple. Effective. Game Changer
@Dsouldiva
Finally, a feedback tool my clients actually enjoy
@craigfenton
A Game-Changer for Web Feedback – Worth Every Penny!
@ryanbarilla
The tool I've been searching for
@alexs89
Simple, yet ingenious
@koen.kerkvliet
Great feedback app and so easy to use!
@iamvictor
Hidden Gem
@greg319
Fantastic tool for working with clients
@devdbydesign
An Essential Tool for Enhancing Communication with Clients
@Fiorenzomi
Great product!
@gramir
Very useful product and excellent support
@Ulrich86098
Simple Commenter has changed the way I work
@Jim Langman
Deserves +1000 tacos
@IgnacioJadue
Clients LOVED using Simple Commenter
@Katelyn
Phantastic
@user6961b
They fixed my issue in literal seconds from emailing them
@100587018771155070259
Super handy tool. The developer is very responsive.
@neposeda
I didn't realize how much I needed this tool!
@koen.kerkvliet
Life changed in under 5 minutes
@Dsouldiva
My clients have been engaged like never before
@Jim Langman
Simple. Effective. Game Changer
@Dsouldiva
Finally, a feedback tool my clients actually enjoy
@craigfenton
A Game-Changer for Web Feedback – Worth Every Penny!
@ryanbarilla
The tool I've been searching for
@alexs89
Simple, yet ingenious
@koen.kerkvliet
Great feedback app and so easy to use!
@iamvictor
Hidden Gem
@greg319
Fantastic tool for working with clients
@devdbydesign
An Essential Tool for Enhancing Communication with Clients
@Fiorenzomi
Great product!
@gramir
Very useful product and excellent support
@Ulrich86098
Simple Commenter has changed the way I work
@Jim Langman
Deserves +1000 tacos
@IgnacioJadue
Clients LOVED using Simple Commenter
@Katelyn
Phantastic
@user6961b
They fixed my issue in literal seconds from emailing them
@100587018771155070259
Super handy tool. The developer is very responsive.
@neposeda
I didn't realize how much I needed this tool!
@koen.kerkvliet
Life changed in under 5 minutes
@Dsouldiva
My clients have been engaged like never before
@Jim Langman
Automatic Issue Creation
Every Comment Becomes a Jira Issue Instantly
The moment a client submits feedback, Simple Commenter creates a Jira issue in the project you specify. The issue includes the full comment text, an annotated screenshot, the exact page URL, and the browser environment. Your developers get the whole picture without a single copy-paste.
Flexible Routing
Route Each Client Site to the Right Jira Project
Different client domains can map to different Jira projects or issue types. Feedback from a marketing site goes to the content board, bugs from a web app land in the engineering sprint, and design comments route to the design backlog — all without any manual triage.
Rich Technical Context
Give Developers the Detail They Need to Act
Each Jira issue created by Simple Commenter includes the comment text, a screenshot of what the client saw, the page link, priority, attachments, and any console errors. Browser and screen details stay on the comment in Simple Commenter, one click from the issue.
Status Sync
Keep Clients and Developers Aligned Automatically
When your team changes a comment's status in Simple Commenter, the linked Jira issue updates to match, and replies are added to the issue as comments. Developers follow client feedback in Jira without anyone copying status between tools.
How it works
From feedback to Jira in seconds
Client leaves feedback on your site
Click anywhere to pin a comment with a screenshot and full page context
Jira issue created automatically
A new work item appears in your Jira project with all the technical detail attached
Developer picks it up in Jira
The team works the issue in their existing board without any extra tools or copy-paste
Ready to set up the Jira integration?
Follow our step-by-step guide to connect Simple Commenter with Jira in minutes.
Still not convinced?
Trusted by 600+ professionals
“Excellent product that helps to easily gather feedback. We use it both with clients and internally for our teams to collaborate on different builds. Before Simple Commenter, it was all back and forth via email and Slack, screenshots and everyone trying to describe what they wanted changed. Setup is incredibly easy for each site we use it on. Highly recommend it.”
“I like this tool very much. It was a nightmare to process and discuss client feedback via email. Now it's much easier for both. It also has webhooks, so I plan to setup sending the feedback to my task management system. The developer is very responsive and definitely needs support from the community to go on with further developing.”
Great product!
“I immediately replaced my old feedback tool with Simple Commenter for a customer project after purchasing it, as it worked straight away without any problems. It was set up and installed within 5 minutes. I love how simple and easy to understand Simple Commenter is and it still offers all the features I need, such as restricting to certain users. Great product!”
FAQ
Questions people ask before they try it
Something missing? Email info@simplecommenter.com and you’ll get an answer from the person who built it.
- What does the Jira integration do?
- The Jira integration automatically creates Jira issues from website feedback submitted through Simple Commenter. Each comment becomes a Jira work item with the comment text, screenshot, page link, priority, attachments and any console errors, so your development team can act on client feedback without any manual copying.
- How do I set up the Jira integration?
- Go to your Simple Commenter dashboard, open the Integrations page, and click Connect next to Jira. You will be prompted to authorize Simple Commenter with your Atlassian account and select the Jira project where issues should be created. You can configure per-domain settings so different projects route to different Jira boards.
- What information syncs from Simple Commenter to Jira?
- When a comment is submitted, Simple Commenter creates a Jira issue containing the comment text, a screenshot of the page, the URL where the feedback was left, its priority, any attachments and console errors. Browser and screen details stay on the comment in Simple Commenter. Replies posted in Simple Commenter can also be added as comments on the corresponding Jira issue.
- Does status sync between Jira and Simple Commenter?
- It runs one way, from Simple Commenter to Jira. When you change a comment's status in Simple Commenter, the linked Jira issue updates to match. Status changes made in Jira stay in Jira, so update Simple Commenter when the client should see the new status.
- Is the Jira integration real-time?
- Yes. Jira issues are created immediately when a comment is submitted. There is no batch processing or delay — feedback flows into your Jira project the moment a client or stakeholder leaves it on the site.
- Does the Jira integration cost extra, and what Jira project types are supported?
- The Jira integration is included in all paid Simple Commenter plans at no additional cost. It works with Jira Software, Jira Service Management, and Jira Work Management projects on both Jira Cloud and supported self-hosted Jira Data Center instances. Scrum and Kanban board types are both supported.
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