Dashboard Overview
The SimpleCommenter dashboard is your central hub for managing feedback, projects, and team settings.
Navigation
The dashboard is organized into several sections accessible from the sidebar:
- Projects - Manage your websites/domains
- Comments - View and respond to feedback
- Team - Invite team members and manage roles
- Integrations - Connect to Slack, Trello, webhooks
- Settings - Account and billing settings
Projects
Each project represents a website or domain where you've installed the widget.
Creating a Project
- Click + New Project in the sidebar
- Enter your domain (e.g.,
example.com) - Copy the installation code
- Add it to your website
Project Settings
For each project, you can configure:
- Widget appearance - Colors, position, button text
- Form fields - Required fields, custom fields
- Notifications - Email alerts for new feedback
- Labels - Organize feedback with custom labels
You can have multiple projects on a single account. Each project tracks feedback for one domain.
Comments Feed
The comments feed shows all feedback from your visitors:
Filtering Options
- Status - New, Open, Resolved
- Labels - Filter by assigned labels
- Date range - View feedback from specific periods
- Search - Find specific feedback
Comment Actions
For each comment, you can:
- Reply - Send a response to the visitor
- Add labels - Categorize the feedback
- Mark as resolved - Close the feedback item
- Delete - Remove spam or irrelevant items
- View screenshot - See attached screenshots
Keyboard Shortcuts
Speed up your workflow with keyboard shortcuts:
| Shortcut | Action |
|---|---|
| j / k | Navigate up/down |
| o | Open selected comment |
| r | Reply to comment |
| e | Mark as resolved |
| l | Add label |
| / | Focus search |
Press ? anywhere in the dashboard to see all available shortcuts.
Mobile Access
The dashboard is fully responsive. Access it on your phone or tablet to:
- Review new feedback on the go
- Quick reply to urgent items
- Check notification settings