General Settings
The General Settings page lets you configure your project, control the widget status, and manage installation.
Widget Status
Active Toggle
Control whether the commenting widget is active on your website:
- Enabled: Widget appears on your website (based on access settings)
- Disabled: Widget is completely hidden
Disabling the widget hides it from all users but preserves your existing comments and settings.
Feedback Round
Run feedback as a time-boxed round with a clear end date. This is useful for review cycles where clients should give input by a deadline.
End Date
Pick the date the round ends. Feedback closes at the end of that day (UTC). After it closes:
- Clients can no longer leave comments on the project
- You and your team can still comment as usual
Clear the date at any time to reopen the round.
Warn Before the End
When an end date is set, the widget can show a "feedback ending soon" message to visitors a set number of days before the deadline. Choose 1, 2, 3, 5, 7, or 14 days.
Email Notifications
Turn this on to email you and your team when the round is ending soon and again when it has ended.
- Also notify clients: when enabled, clients on the project receive the same emails. Add clients first, or there is no one to notify.
The round-end emails are separate from your regular new-comment notifications. See Notifications for those.
Project Configuration
Project Name & Domain
Update your project's name and associated domain:
- Click Configure
- Update the project name
- Update the domain URL
- Click Save
The project name appears in the dashboard navigation. The domain determines where the widget script will function.
Delete Project
Remove a project and all its data:
- Click Delete Project
- Type the project name to confirm
- Click Delete
Deleting a project permanently removes all comments, files, and settings. This action cannot be undone.
Installation Script
Adding to Your Website
Copy the script snippet and paste it into your website's <head> section:
- Find the script in the "Add to your website" section
- Click Copy to copy to clipboard
- Paste into your website's HTML
<head>tag
Script Loading Options
Choose how the widget loads:
| Option | Description |
|---|---|
| Param-based | Widget loads when ?feedback=true is in the URL |
| Always | Widget loads on every page |
Param-based loading is useful for staging environments or internal review.
Saving Changes
After adjusting settings, click Save in the bottom bar to apply changes. Click Discard to revert to the last saved state.