6 Best SureFeedback (ProjectHuddle) Alternatives in 2026

Screenshots and hands-on notes on this page come from our original test of SureFeedback Cloud. Later updates corrected product facts and sources, without a new hands-on test of the product.

The right ProjectHuddle alternative depends on why you're moving. If you want to keep managing feedback from WordPress but stop hosting the feedback system and its data yourself, look for a hosted tool with a real WordPress admin. If you're leaving WordPress-only review behind, Feedbucket, BugHerd and Marker.io work on any site.

SureFeedback now sells two products. The self-hosted WordPress plugin grew out of ProjectHuddle, and its self-hosted pricing page said on October 8, 2026 that the plugin is still supported and moving to Cloud is optional. An earlier version of this page implied the plugin had been replaced, which overstated it. SureFeedback Cloud is the hosted service. As of 2026-10-29 its pricing page sets Cloud plans by the number of sites and mockups (5, 20 or unlimited), allows up to 200 team members on each, and lists WordPress, Shopify and HTML as integrations, with Ottokit and ZipWP coming soon. Guests comment with a name and email and no login.

Three checks make the comparison fair.

• Where the data lives. The self-hosted plugin keeps feedback in your own WordPress database. Every hosted option here, SureFeedback Cloud included, stores it on the vendor's servers.
• What clients go through. Open your real staging page as a client would, then check what they need before commenting, whether they see other comments and how they hear about replies.
• Which tools it has to reach. SureFeedback Cloud's integration list is about platforms. If your team works in Jira, Asana or ClickUp, find the exact connector and the plan that includes it.

In our original Cloud test, the installed script shrank the test page's header and changed its dark and light appearance, and we struggled to connect the older plugin to the Cloud workflow. That describes one test of one page, not today's release or the separate self-hosted product, so recheck your own pages.

None of the six tools below replaces every SureFeedback setup. Each section says what it fixes and what it doesn't.

Simple Commenter#

Built for: Agencies · Freelancers · SaaS teams · In-house product teams

Best for: WordPress agencies leaving self-hosted ProjectHuddle that want feedback managed in WP admin without running the feedback system on their own server.

Disclosure first, Simple Commenter is the product we make.

Simple Commenter is the hosted answer to the ProjectHuddle question. Comments, screenshots and accounts live on our servers rather than in your WordPress database, and the WordPress plugin brings the management back into WP admin. You get a Feedback inbox with a board view, search, sorting and filters for page, priority and tag, plus a dashboard widget with status counts and a feedback count in the admin bar.

The plugin also covers the role-based setups ProjectHuddle users are used to. You can show the widget to everyone, to logged-in users only, or to chosen WordPress roles such as Editors and Administrators. Logged-in WordPress users are signed in to the widget automatically and comment under their WordPress name, so your team keeps its role and clients never see a login screen.

Outside WordPress the same widget runs from a script tag, with install guides for Webflow, Shopify, Wix, Squarespace, Framer and more, or through the Chrome extension on sites you can't edit. Pro includes Asana, ClickUp, GitHub, Jira, Linear, Monday.com, Slack, Trello, email and webhooks, plus MCP for AI agents. That's task tools where SureFeedback Cloud lists platforms.

What you give up is self-hosting. If keeping client feedback on your own server is a hard requirement, SureFeedback's self-hosted plugin still does that and we don't. SureFeedback Cloud also allows up to 200 team members on every plan, while our Pro includes 3 and unlimited members start on Agency at $79.99. Clients are unlimited on both and never take a seat.

Clients can be invited three ways, to comment on the site itself, to review through the Chrome extension, or to read comments from the dashboard. Reviewer access per project runs from open guest commenting to invite-only.

Key features:

• Feedback inbox in WP admin with a board view, search and filters
• Automatic widget sign-in for logged-in WordPress users
• Widget shown to everyone, logged-in users or chosen WordPress roles
• WP dashboard widget and an admin-bar feedback count
• Hosted, so there's no feedback database to maintain on your server
• The same widget on non-WordPress sites by script tag or Chrome extension
• Task-tool integrations and MCP on Pro
• Your logo, your domain and your sender address on Agency

Pricing:

For a WordPress agency the usual starting point is Pro at $34.99 a month or $349.99 a year (€29.99 or €299.99), covering 3 team members and 10 active projects, with more seats at $9.99 each. Agency costs $79.99 a month or $799.99 a year, lifts the project and member limits, and puts your brand and domain on the widget and emails. The 14-day trial needs no card, and the pricing page shows your currency.

Pros:

• Manage feedback from WP admin without hosting the feedback system yourself
• WordPress users comment under their own name with no extra login
• Works the same way on Webflow, Shopify and other non-WordPress sites
• Named task-tool integrations on Pro, beyond platform installers
• White-label on Agency, with client logins on your own domain

Cons:

• No self-hosted option, feedback lives on our servers
• Pro includes 3 team members, where SureFeedback Cloud allows up to 200
• More than 10 active projects needs the Agency plan

Reviews:

Simple Commenter is rated 5.0 on Product Hunt and AppSumo. An AppSumo reviewer who hosts several client sites on WordPress called it "a great addition to my support stack" and shows the widget only to admins and editors. Others came from Markup after its price change, and one compared us with Pastel as the two affordable choices left.

Feedbucket#

Built for: Agencies · QA teams · SaaS teams · In-house product teams

Best for: Agencies leaving SureFeedback for a hosted script tool whose whole job is pushing feedback into a tracker.

Feedbucket suits SureFeedback users whose real complaint is the integration list. Its Pro plan connects most project management tools, the opposite emphasis to SureFeedback Cloud's platform list. Clients comment through a link without signing up, and each screenshot is taken where they clicked.

It installs by script, with one-click installers for WordPress and Shopify. On WordPress that's all the plugin does, with no inbox, members or settings inside WP admin. Coming from ProjectHuddle, where everything lived in WordPress, you'll work in Feedbucket's web dashboard and your tracker instead.

That dashboard is light, with tag and page filters and no priority, ordering or board. Comments need a title by default, which you can turn off, and branding control starts on Business at $89. Pro at $39 has 5 team members, far fewer than the 200 SureFeedback Cloud allows.

Key features:

• Script install, one-click installers for WordPress and Shopify
• Screenshot pinned where the client clicked
• Video feedback on every plan
• Integrations with most major PM tools
• No signup for guests

Pricing:

• Pro at $39/mo, 5 team members, unlimited reporters, video and integrations
• Business at $89/mo, 25 team members, console logs, JavaScript API and custom branding
• Enterprise at $259/mo, success manager, priority support, invoice billing, SSO coming soon
• 20% discount for yearly billing
• 14-day trial without a card

Pros:

• Wide tracker integrations from the entry plan
• No signup for clients
• Accurate screenshots at the click point
• Installs on WordPress, Shopify and other platforms in one click
• Card-free trial

Cons:

• No feedback management inside WordPress
• 5 team members on Pro, against up to 200 on SureFeedback Cloud
• No board, priority or ordering in the dashboard
• Title field required by default
• Branding control only from Business

Reviews:

Public reviews are firmly positive and agree with our test. Users mention the no-signup flow and day-to-day reliability most, often with the phrase "bug-free", and teams in Jira, Trello or Asana see it as the missing piece between site and tracker. The criticism is small, a thin dashboard and limited customization on cheaper plans.

BugHerd#

Built for: QA teams · In-house product teams

Best for: Teams that want a kanban board and two-way tracker sync from an established vendor, and don't mind clients signing in.

BugHerd is the most established hosted option here and installs three ways, a script snippet, a Chrome extension or a WordPress plugin. Opening a project from the app logs you into the widget automatically. Each comment carries a screenshot plus browser, screen size and OS, and lands on a kanban board as an assignable task.

Compared with SureFeedback, the integrations are the draw. Two-way sync with Jira, Asana, Linear, ClickUp and Monday is available from Premium at $150 a month. The screenshots were the best we tested, capturing even an open dropdown the way the client saw it.

Client access is the catch. SureFeedback guests comment with a name and email. BugHerd's support article says its clients do too on the first comment, then get a guest account and a welcome email, and they see each other's feedback only on Premium and above. The widget is heavily branded below Premium, and seat pricing starts at 5 members for $50.

Key features:

• Screenshot and technical details on every comment
• Kanban board with assignments
• Two-way integrations with Jira, Asana, Linear, ClickUp and Monday
• Script, Chrome extension and WordPress plugin

Pricing:

• Standard at $50/mo, 5 members, then $8 per member
• Studio at $80/mo, 10 members
• Premium at $150/mo, 25 members, premium integrations, custom branding
• Custom plan with an SLA and success manager

Pros:

• Two-way sync with the major trackers
• Best-in-class automatic screenshots
• A board for triage and assignment
• WordPress plugin among three install paths
• Quick team onboarding

Cons:

• A client's first comment creates a guest account and sends a welcome email, where SureFeedback asks only for name and email
• Two-way sync and custom branding start at $150 a month
• Per-seat pricing, far from SureFeedback Cloud's 200 members on every plan
• Heavily branded widget

Reviews:

At our last check BugHerd had 179 G2 reviews averaging 4.7 out of 5. Reviewers like how easy it is, the screenshots with technical details, and the board with assignments. Per-seat pricing is the recurring downside as teams grow, and a few say clients need some guidance before their first comment.

Marker.io#

Built for: SaaS teams · In-house product teams · QA teams

Best for: In-house product teams that want developer-grade bug reports more than client review rounds.

Marker.io is a different kind of tool from SureFeedback, which is the reason it's here. It doesn't pin conversations on the page. Each piece of feedback is a screenshot ticket sent to Jira, Linear, Asana or another tracker, with console logs, network requests and replay on eligible plans.

It installs by script, Chrome extension, npm package or CMS plugins including WordPress, Drupal, Webflow and Shopify, and onboarding starts by connecting your tracker. Security includes SSO SAML, audit logs, sensitive data masking and SOC 2 Type 2, which matters if a security review is why SureFeedback didn't pass.

For agency client work it's a weaker fit. Per Marker.io's role documentation, account-free reporters can file and follow their own reports through an open widget, but seeing other reports needs guest or team access, so duplicates are common. Theming stops at button and widget color, and images and PDFs aren't supported, which ProjectHuddle users who reviewed mockups will miss.

Key features:

• Screenshots and environment data, plus console logs, network requests and replay on eligible plans
• Two-way integrations with Jira, Linear, Asana, Trello, ClickUp, Monday and more
• Installs by script, Chrome extension, npm package or CMS plugins
• SSO SAML, audit logs, data masking and SOC 2 Type 2

Pricing:

• Starter, $39 a month billed yearly or $59 monthly, 3 users, up to 10 projects
• Team, $149 a month billed yearly or $199 monthly, 15 users, up to 50 projects, issue sync, replay
• Business, custom pricing and allowances
• Agency, by application, $99 a month billed yearly or $129 monthly, 15 members, 50 projects, 50 guests
• 15-day free trial, no card required

We took these from Marker.io pricing on October 8, 2026. Check the plan, billing period and reviewer permissions before you set them against SureFeedback's site-based plans.

Pros:

• Developer context that makes bugs easy to reproduce
• Connects to your tracker during onboarding
• Plugins for WordPress and most other CMSs
• Good screenshot and annotation tools
• SOC 2 Type 2, SSO SAML and audit logs

Cons:

• No mockup, image or PDF review
• Every report is a ticket, not a conversation on the page
• Reviewers can't see existing tickets, so the same bug gets filed twice
• Account-free reporters can't see the shared dashboard
• Branding limited to button and widget color
• Per-seat costs add up for multi-client agencies outside the Agency plan

Reviews:

Marker.io's case studies make the target clear. L'Oréal credits it with easier feedback across hundreds of sites, a central dev team serving many markets. G2 reviewers praise the debugging data and how easily non-technical staff file bugs developers can act on. Smaller teams and agencies call it overkill, and several mention duplicate reports because tickets don't show on the page.

Pastel#

Built for: Freelancers

Best for: Freelancers who used SureFeedback mostly for mockup approval and want a hosted canvas for images and PDFs.

Pastel overlaps with the mockup side of SureFeedback. It reviews images and PDFs alongside websites, gives every plan unlimited guest reviewers, and has been around since 2016.

For website review it's a different model from ProjectHuddle's comments on your own site. Pastel builds a hosted canvas, a Pastel URL framing a snapshot of your page, from a script tag or the Chrome extension, and reviewers comment there instead of on your site. Mobile is a desktop-emulated viewport, which misses bugs that only show on real phones.

Costs add up for multi-site agencies. Pro is $35 a month for 2 users and 3 active canvases with no integrations, and Trello, Asana, Jira, Zapier and webhooks start at $119 on Team. The free plan has one canvas and closes comments 72 hours after it goes out.

Key features:

• Pastel-hosted canvases of your pages
• Image and PDF review
• Script tag or Chrome extension
• Attachments and mentions in comments
• Unlimited guest reviewers on all plans
• Spaces, labels and private comments

Pricing:

• Free Forever, $0, 1 user, 1 active canvas, 72-hour window, 2 GB video
• Pro, $35/mo, 2 users, 3 active canvases, CSV export, 100 GB video, no integrations
• Team, $119/mo, 5 users plus $24 per user, unlimited canvases, integrations, 500 GB video
• Enterprise, $450/mo, 10 users plus $45 per user, SAML SSO, SOC 2 report
• 14-day trial on paid plans

Pros:

• Image and PDF approval, close to SureFeedback's mockup reviews
• Unlimited guest reviewers
• Mature product, since 2016
• Quick setup

Cons:

• Comments live on a hosted snapshot, not on your own site
• Emulated mobile only
• 3 canvases on Pro, tight for agencies with many sites
• No integrations below $119 a month
• Free canvases close after 72 hours

Reviews:

Reviews are positive about setup and the canvas idea. Complaints come from the edges, clients unwilling to open a separate tool, free canvases closing after 72 hours, and phone testing in an emulator. For freelancers approving static mockups that's acceptable, and for agencies used to ProjectHuddle's on-site comments it's a bigger change.

Userback#

Built for: In-house product teams · QA teams · SaaS teams

Best for: Product teams collecting feedback from site visitors and running internal QA, rather than WordPress client rounds.

Userback fits a SureFeedback user who has drifted from client review toward product feedback. Beyond the feedback widget it offers kanban boards, a mailbox-style inbox, and session replay, surveys and behavioral targeting on Business, with one of the longest integration lists in this category.

For ProjectHuddle-style client rounds it's heavy. The dashboard takes time to learn, existing comments don't show on the page, and screenshots aren't automatic on every comment or marked with where the comment went. The WordPress plugin installs the script only, so management moves out of WP admin.

Pricing scales by sites and seats. Team is $39 a month on yearly billing with 5 seats and 5 sites, and Business is $89 with 15 seats and 25 sites. REST API and webhooks need Business Plus. Userback and Usersnap are different products, despite the similar names.

Key features:

• Long list of integrations, Zapier included
• Kanban boards plus a mailbox-style inbox
• Session replay, surveys and behavioral targeting from Business
• AI Feedback and Insights from Business
• Mobile SDK and REST API on Business Plus, SSO on Enterprise

Pricing:

• Free Forever with 2 projects, 7-day feedback availability, 2 seats, core features
• Team, $39/month yearly or $49 monthly, 5 seats, 5 sites
• Business, $89/month yearly or $119 monthly, 15 seats, 25 sites, replay, developer tools
• Business Plus, $159/month yearly or $199 monthly, 25 seats, 50 sites, REST API, webhooks
• Enterprise adds SSO, per Userback pricing as checked November 2, 2026

Pros:

• Very long integration list
• Boards and inbox for heavy triage
• Session replay and surveys built in
• 15 seats on Business and 25 on Business Plus

Cons:

• No feedback management inside WordPress
• Existing comments aren't visible on the page
• Screenshots not automatic on every comment, and unmarked
• Heavy for quick client review rounds
• API and webhooks only on Business Plus

Reviews:

Userback's reviews score it highly for ease of use and customer service. QA teams like testing registration flows and site components before launch, and setup and routing get praise. The common complaints are price and fit, with API access on the top tier and more features than smaller teams need.

Which one should you pick?#

For a hosted service with feedback management inside WordPress, try Simple Commenter's plugin. If keeping feedback on your own server is essential, stay with SureFeedback's still-supported self-hosted plugin. Feedbucket is the tracker-first hosted option, BugHerd the board with two-way sync, Marker.io the developer-data pick, Pastel the canvas for mockups and PDFs, and Userback the broader product feedback suite. Test whichever you shortlist with your real reviewers on your real staging site.