Status Management

Customize which statuses are available for comments and control who can use them based on their role.

Available Statuses

Select which statuses are available in your project:

StatusDescription
To DoNew comments that need attention (required)
In ProgressActively being worked on
ReviewReady for review or approval
ReworkNeeds changes based on feedback
On HoldPaused, waiting for external input
BlockedCannot proceed due to a dependency
DoneCompleted and resolved (required)
CancelledNo longer relevant

To Do and Done are required statuses and cannot be disabled.

Default Active Statuses

Configure which statuses are shown by default when viewing comments.

This controls the initial filter when opening the comments page. Users can always change the filter to see other statuses.

Common configurations:

  • Show only To Do and Review to focus on actionable items
  • Show all statuses for a complete overview
  • Hide Cancelled to reduce noise

Role-Based Permissions

Control which statuses each role can set on comments:

Workspace Admin

Full access to all enabled statuses. Can change any comment to any status.

Team Member

Configure which statuses team members can set. Useful for limiting team members to certain workflow stages.

Client

Restrict clients to a subset of statuses. Typically clients might only be able to set:

  • To Do - Report new issues
  • Review - Mark something ready for review
  • Done - Confirm a fix works

Role permissions only affect what users can set. All users can still view comments in any status.

Workflow Example

A typical client feedback workflow:

  1. Client creates comment → Status: To Do
  2. Team Member starts work → Status: In Progress
  3. Team Member completes work → Status: Review
  4. Client confirms fix → Status: Done

Saving Changes

After adjusting settings, click Save in the bottom bar to apply changes.

Next Steps

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