Status Management
Customize which statuses are available for comments and control who can use them based on their role.
Available Statuses
Select which statuses are available in your project:
| Status | Description |
|---|---|
| To Do | New comments that need attention (required) |
| In Progress | Actively being worked on |
| Review | Ready for review or approval |
| Rework | Needs changes based on feedback |
| On Hold | Paused, waiting for external input |
| Blocked | Cannot proceed due to a dependency |
| Done | Completed and resolved |
| Cancelled | No longer relevant |
To Do is a required status and cannot be disabled. Every other status, including Done, can be turned off per role.
Default Active Statuses
Configure which statuses are shown by default when viewing comments.
This controls the initial filter when opening the comments page. Users can always change the filter to see other statuses.
Common configurations:
- Show only To Do and Review to focus on actionable items
- Show all statuses for a complete overview
- Hide Cancelled to reduce noise
Role-Based Permissions
Control which statuses each role can set on comments:
Workspace Admin
Full access to all enabled statuses. Can change any comment to any status.
Team Lead
Configure which statuses team leads can set. Useful for limiting them to certain workflow stages.
Client
Restrict clients to a subset of statuses. Typically clients might only be able to set:
- To Do - Report new issues
- Review - Mark something ready for review
- Done - Confirm a fix works
Role permissions only affect what users can set. All users can still view comments in any status.
Workflow Example
A typical client feedback workflow:
- Client creates comment → Status: To Do
- Team Member starts work → Status: In Progress
- Team Member completes work → Status: Review
- Client confirms fix → Status: Done
Saving Changes
After adjusting settings, click Save in the bottom bar to apply changes.