Discord Integration
Send feedback straight to Discord. When someone submits feedback, SimpleCommenter posts a rich embed to your chosen channel, with the screenshot, submitter, page, status, and priority, plus a button to open it in the dashboard. Replies and status changes stay in sync.
Setup
Step 1: Install the Bot
- Go to Project Settings > Integrations > Discord
- Click Add to Discord
- Choose the server (guild) to install the SimpleCommenter bot into
- Authorize the requested permissions
You need the Manage Server permission in Discord to add a bot to a server.
Step 2: Choose a Channel
After the bot is installed, pick the server and channel that feedback should post to. Both channel types are supported:
| Channel type | Behavior |
|---|---|
| Text channel | Each comment posts as a message, and replies are added to a thread created on that message. |
| Forum channel | Each comment opens a new forum thread. Status is reflected with a forum tag if you map one. |
The bot only sees channels it has access to. If a channel is missing from the dropdown, make sure the bot role can View Channel there.
Step 3: Enable the Integration
Use the toggle in the header to turn notifications on. You can disable them at any time to pause without removing the bot.
Where to Configure
Project Settings
Go to Project > Settings > Integrations > Discord
- Applies only to this specific project
- Overrides any default settings
Default Settings
Go to Default Settings > Integrations > Discord
- Applies to all new projects automatically
Project-level settings always take priority over defaults.
What Gets Posted
Discord notifications include:
- The comment title or message text
- Comment number and a color-coded status
- Priority, page, and who submitted it
- Tagged team members, if any
- Screenshot and file attachments, when present
- An Open in SimpleCommenter button linking to the exact comment
Replies are posted into the comment's thread, so each piece of feedback keeps its own conversation.
Status Updates
When a comment's status or priority changes, SimpleCommenter:
- Updates the original embed's color to match the new status
- Posts a short change note in the thread (for example,
Status: To Do → Done) - Adds a status reaction on the original message
- Updates the forum tag, if the channel is a forum and you mapped tags to statuses
Enabling and Disabling
The toggle in the integration header pauses notifications without removing the bot. Your server, channel, and tag settings are preserved.
- Enabled: Feedback posts to Discord as configured
- Disabled: No messages are sent. Settings stay intact
Troubleshooting
Not Receiving Notifications?
- Check the toggle — Make sure the integration is enabled, not just installed
- Check bot access — The bot needs View Channel and Send Messages in the target channel
- Check the channel — Verify the selected channel still exists
- Forum channels — The bot also needs permission to create posts in the forum
Replies or Status Updates Not Showing?
Replies and status edits attach to the original message's thread. If the thread was deleted or archived, or the bot lost access to the channel, updates are skipped.
Removing the Integration
- Go to Integrations > Discord
- Disable the toggle, or remove the SimpleCommenter bot from your Discord server settings
Removing the bot from your server stops all Discord notifications immediately.